Tenant Handbook
Janitorial Services
Standard janitorial services in the building are provided on a daily basis, Monday through Friday, with the exception of holidays, beginning at 6:00 p.m. These services include the following: dusting, emptying of wastebaskets and recycling bins (See “Designated Persons” for details on office recycling programs. Recycling bins are provided at discounted pricing. Contact the Property Management Office for details), vacuuming of carpets, sweeping and mopping of hard surface floors, and cleaning/restocking of restrooms.
Please be advised that the janitorial staff have been instructed not to move any papers on desktops or touch any computer for dusting. Therefore, if you want your office thoroughly dusted, please ensure that all items are removed from your desktop. In addition, if a tenant requests that the maid discontinue vacuuming or cleaning during the time period allowed for cleaning of the suite, it is highly unlikely that they will be able to return to the suite to complete their nightly duties.
The Property Management Office will conduct periodic inspections of tenant areas to monitor the quality of the janitorial service and meets regularly with the cleaning supervisors to assess performance and areas where improvement may be needed. We request that the Tenant Coordinator contact the Property Management Office immediately with any comments or concerns regarding the cleaning services so janitorial quality can be maintained.
Janitorial services are provided after hours so as not to disturb our tenants during normal business hours. Please help this process by cooperating in the following ways:
- Accidents do happen. If something spills in your suite that requires immediate attention, please notify the Property Management Office. A day porter will be contacted to assist you as soon as possible.
- Do not place any object near or against trash or recycling receptacles if material is not to be disposed of.
Empty cardboard boxes MUST be broken down completely and placed near recycling bins or janitorial staff will not remove them from the suite.