Tenant Handbook

Download PDF

  1. Introduction
    1. Welcome
  2. General Building Operations
    1. Property Management Office
    2. Property Management Team
    3. Business Hours
    4. Building Closures
    5. Postal Service
    6. Delivery Services
    7. Elevators
    8. Loading Dock
    9. Stairwells
  3. Tenant Information
    1. Rental Remittance
    2. Tenant Insurance
    3. Parking Procedures
    4. After-Hours Building Access
    5. Designated Persons
    6. Tenant Vendor Requirements
    7. Tenant Graphics
    8. Lobby Electronic Directory
    9. Keys
    10. Moving Policies and Procedures
    11. Move-Out Procedures
  4. Services and Facilities
    1. Standard Building Services
    2. RISE Work Order System
    3. Janitorial Services
    4. Above-Standard Janitorial Services
    5. Carpet Cleaning
    6. Removal of Above-Standard/Extra Trash
    7. Window Cleaning
    8. Pest Control
    9. Above-Standard Building Services
  5. Security
    1. Security Notice
    2. Building Access Control Systems
  6. Tenant Emergency Procedures
    1. Introduction
    2. Fire Procedures
    3. Active Shooter
    4. Medical Emergency Procedures
    5. Severe Weather procedures
    6. Power Failures
    7. Elevator Stoppage
    8. Workplace Violence Procedures
    9. Recovery Procedures
    10. Media Interactions
  7. Rules and Regulations
    1. Rules and Regulations
  8. IT / Telecommunications
    1. IT / Telecommunications
  9. Tenant Improvements and Alterations
    1. Tenant Improvement and Alterations
  10. Forms
    1. Forms

Pest Control

The common areas, exterior and tenant spaces of the building receive pest control treatment on an as-needed basis. Should you experience a pest control problem, please submit a request via the RISE System to make arrangements for treatment.